There are three methods to cancel an LA Fitness membership fast: online through your account, in person at your home club, and by certified mail.
Canceling online is the new option that was added about a year back after the federal government pressured LA Fitness to change things.
Though the online cancellation method works, it’s still not consistent, and it also depends on your club and account type.
Remember the Timing Rule Before Cancelling Your Membership
You have to submit your cancellation request at least 5 business days before your next billing date; otherwise, you’ll have to pay for another month.
Weekends and public holidays aren’t counted as business days, so if you want to avoid paying extra, just log in to your account at lafitness.com, and there you’ll see the exact billing date.
Once you know it, count backward five business days and treat that as your deadline.
Method 1: Cancel Online
- Go to lafitness.com and log in to your member account.
- Click the personal icon in the upper left corner to reach the Account Summary page.
- Open the three-bar menu next to “Account Summary.”
- Select “Cancel Membership” under Check-In History.
- Follow the on-screen instructions to complete the cancellation.
However, your account may also have different options in the same place, so in that case, try the LA Fitness app: go to Account Settings, then Membership Options, and look for a cancellation option there.
Some clubs send you to a downloadable form from inside the app rather than allowing you to do everything digitally.
If the online or app route produces no clear cancellation confirmation, don’t assume it went through; then you should use the in-person method to cancel your Membership.
Method 2: Cancel in Person
- Visit your home club between 9 AM and 5 PM, Monday through Friday.
- Ask to speak with the operations manager specifically; staff at the front desk won’t process cancellations.
- Fill out the cancellation form with your full name, barcode number (on your key tag), and contact information.
- Sign the form and hand it back.
- Ask for a stamped copy as your proof of submission.
This process will take just 15 to 30 minutes, and you can also call ahead to confirm the operations manager is in that day.
You can only process cancellations when they’re available.
Can I Cancel at Any LA Fitness Location?
No, your cancellation must go through your home club, the location where your membership is registered.
Method 3: Cancel by Certified Mail
- Log in to your account at lafitness.com and download the cancellation form.
- Fill it out completely: full name, barcode number, billing zip code, and signature; an unsigned form won’t be processed.
- Mail it by certified mail with return receipt to: LA Fitness, P.O. Box 54170, Irvine, CA 92619
- Keep the tracking receipt and a copy of the completed form.
The postmark date must be at least 5 business days before your next billing date, so if you’re mailing from far away, factor in transit time.
Why the Online Option Only Appeared Recently
About a few years back, there was no option to cancel a fitness membership online via their website, but it appeared recently, and that happened because in August 2025, the FTC sued LA Fitness’s parent company, Fitness International LLC, over its cancellation practices.
The complaint alleged the gym made cancellation far harder than sign-up because a member had to appear in person, waste a lot of time, etc.
Therefore, LA Fitness launched an online cancellation tool ahead of the originally planned FTC rule deadline. Though the lawsuit is still active in federal court as of 2026, we have the online cancellation method.
However, the online tool still varies by club.
How Long Does It Take to Cancel Membership
Your membership stays active through the end of your current paid billing period, and you keep gym access until then.
Cancellation processes take 7 to 10 business days.
If you cancelled by mail, log into your account after a week and confirm delivery to check that your status has changed.
If a charge appears after your cancellation date, contact LA Fitness Member Services at (949) 255-7200, Monday through Friday, 8 AM to 5 PM PT, or email contact@fitnessintl.com. Have your proof of cancellation ready.
LA Fitness won’t issue refunds for unused days already billed, but they do review post-cancellation charges when you can show the date your request was submitted.
How to Cancel Add-On Services Separately
Personal training agreements, Kids Klub, and any other add-ons are billed separately from your base membership.
Therefore, if you just cancel your gym membership, it won’t cancel your other services automatically.
Canceling the membership does not cancel these automatically.
You have to ask about each add-on when you submit your cancellation.
Personal training contracts often require 30 days’ notice and have their own minimum commitment periods that run on a different timeline.
So, you want to ask your club for a service-specific cancellation form for each active add-on.
Before You Cancel, Consider a Freeze
If you’re canceling because of travel, injury, or a temporary break, month-to-month members, you can consider freezing instead; you’ll just be paying $10 per month instead of paying full dues.
And you can reactivate your membership again without paying extra, which you’ll have to pay if you cancel and rejoin.
I’ve covered all that in my LA Fitness Membership Freeze post.
Canceling in Canada
LA Fitness operates locations in Canada, primarily in Ontario, and there, the cancellation process is the same: in person with the operations manager or by certified mail to the P.O. Box as we discussed above.
However, you have to confirm the notice period with your Canadian home club, since local consumer protection laws may differ from the US process.
Frequently Asked Questions
Can I cancel my LA Fitness membership online?
An online cancellation option exists in the member account dashboard, added after the FTC lawsuit.
Although it doesn’t function consistently across all accounts, in such cases, in-person and certified mail are good options.
Can I cancel by phone?
Phone cancellation is not an official method at LA Fitness, but you can reach Member Services at (949) 255-7200 or email contact@fitnessintl.com to ask questions about your account, but they won’t process a cancellation over the phone.
What happens to my membership after I cancel?
Your membership stays active through the end of your current billing period with full gym access.
After that date, your account gets closed and billing stops, as long as you submitted the cancellation on time and within the 5 business day window.
How long does LA Fitness take to process a cancellation?
Processing takes 7 to 10 business days. You can track your certified mail delivery if you cancelled it by post, then log into your account later to confirm your status has been updated.
Can I get a refund after canceling?
No, LA Fitness won’t issue refunds for unused days within a billing period already charged.
If a charge appears after your confirmed cancellation date, then contact Member Services with your proof of submission.
Also see my post about the LA Fitness membership agreement.
I’m Abraham, a researcher and writer. I’ve been going to the gym since 2019, and I started GymMembershipPricing after struggling to find reliable information about gym memberships, pricing, fees, amenities, cancellation policies, hidden charges, and more. I research and verify this information to help others find a suitable gym, understand what to expect, avoid unexpected costs, and make informed decisions before joining.
